1. Introduction
Garware Hi-Tech Films Limited (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you access or use our website, products, and services.
This Policy is compliant with:
- Information Technology Act, 2000 and its Rules; and
- Digital Personal Data Protection Act, 2023 (DPDP Act).
2. Scope
This Policy applies to all visitors, registered users, partners, and stakeholders accessing our website or services.
3. Information We Collect
We collect:
- Information you provide: Name, email, phone, address, account details, billing information.
- Automatically collected data: IP address, device identifiers, geolocation, browser type, cookies, browsing activity.
- Third-party sources: Affiliates, business partners, publicly available sources.
4. Purpose of Processing
We process personal data to:
- Deliver and improve our services.
- Personalize user experience and recommendations.
- Provide advertising and marketing.
- Conduct analytics, research, and development.
- Prevent fraud, misuse, or security threats.
- Comply with legal obligations.
5. Legal Basis for Processing
We process data under:
- Consent: freely given, specific, informed, and revocable.
- Contractual necessity: to provide services you request.
- Legal obligations: compliance with law/regulations.
- Legitimate interests: fraud prevention, analytics, business operations.
6. Cookies & Tracking Technologies
We use cookies, pixels, and tracking tools for:
- Session management and authentication.
- Remembering preferences.
- Improving functionality and site performance.
- Analytics and audience measurement.
- Personalized advertising.
User Choice: You can manage cookies via browser settings. Disabling cookies may affect functionality.
7. Advertising & Analytics
We may partner with advertising and analytics providers (such as Google Ads, Meta Ads, or similar). These providers may use cookies and data to:
- Show personalized ads.
- Measure campaign effectiveness.
- Provide insights into website usage.
You may opt-out of personalized ads via your account settings or third-party opt-out tools.
8. Children’s Privacy
We do not knowingly collect personal data of individuals under 18 without parental/guardian consent. If we become aware of such collection, we will delete the data promptly.
9. Data Sharing & Disclosure
We may share personal data with:
- Affiliates & subsidiaries for internal operations.
- Vendors & service providers under strict contracts (IT, payments, hosting, marketing).
- Regulators, courts, or authorities where legally required.
- Third parties in corporate transactions (mergers, acquisitions, restructuring).
We do not sell personal data to third parties.
10. International Data Transfers
Your data may be processed or stored outside India. Transfers are restricted to countries permitted by the Government of India and protected with appropriate safeguards.
11. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this Policy or as required by law. Data no longer required is deleted or anonymized.
12. Security Safeguards
We implement reasonable security practices including:
- Encryption of data in transit and at rest.
- Restricted access on a need-to-know basis.
- Firewalls, monitoring, and intrusion detection.
- Regular audits, testing, and staff training.
13. Your Rights under the DPDP Act
As a Data Principal, you have the right to:
- Access your personal data.
- Request correction or deletion.
- Withdraw consent at any time.
- Nominate a representative in case of incapacity or death.
- Seek grievance redressal if your data rights are violated.
14. Consent Withdrawal
You may withdraw consent anytime by contacting us. Withdrawal does not affect processing done prior to withdrawal.
15. Data Portability
We will provide personal data in a structured, machine-readable format upon request, where technically feasible.
16. Breach Notification
If a data breach occurs, we will:
- Notify the Data Protection Board of India (DPBI) as required.
- Inform affected individuals where there is a significant risk of harm.
17. Grievance Redressal
We have appointed a Grievance Officer in compliance with Section 13 of the DPDP Act.
- Grievance Officer: [Insert Name]
- Email: [Insert Email]
- Phone: [Insert Number]
- Address: [Insert Address]
All grievances will be addressed within statutory timelines.
18. Third-Party Links & Services
Our website may contain links to external websites and services. We are not responsible for their privacy practices.
19. Automated Decision-Making
Where automated tools are used (e.g., fraud detection, personalization), we ensure fairness and transparency. You may request human intervention.
20. Updates to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Effective Date.”
21. Governing Law & Jurisdiction
This Privacy Policy is governed by the laws of India. Any disputes arising out of this Policy shall first be attempted to be settled amicably through mediation, failing which they shall be referred to Courts at Chhatrapati Sambhajinagar, Maharashtra, India alone and the Agent irrevocably submits himself to the jurisdiction of the said Courts.
Privacy Policy — Quick Summary
We respect your privacy. Here’s how we handle your data:
- What we collect: Information you share with us (like name, email), and technical details (like cookies, device info, IP address).
- Why we collect: To provide and improve our services, personalize your experience, and keep the site secure.
- Cookies: We use cookies and similar technologies for analytics, ads, and performance. You can manage cookie settings anytime.
- Sharing: We don’t sell your data. We may share it only with trusted partners, service providers, or if required by law.
- Your rights: Under India’s DPDP Act 2023, you can access, correct, or request deletion of your data.
- Security: We use strict safeguards to protect your information.
- More details: See our Full Privacy Policy.
